Privacy Policy
RADA Health is committed to respecting your privacy and protecting any personal information you choose to share. This Privacy Policy explains how personal information is collected, used, stored, and disclosed in connection with this website and related services.
Information We Collect
Personal information may be collected when you:
- Submit an enquiry through the website contact form
- Contact RADA Health by email or phone
- Book a session through the online booking platform
- Complete an intake form or provide information prior to a session
The information collected may include your name, contact details, booking information, and any relevant health information you choose to provide.
How Your Information Is Used
Your personal information is used only for purposes directly related to providing services, including:
- Responding to enquiries
- Managing bookings and appointments
- Providing sessions and related communication
- Administrative and record-keeping purposes
RADA Health does not sell, rent, or trade personal information.
Health Information
Any health-related information you choose to provide is collected only where necessary to support safe and appropriate care. This information is treated as sensitive and handled with care and confidentiality.
Analytics and Cookies
This website may use cookies and analytics tools, including Google Analytics, to better understand how visitors use the site and to help improve website content and functionality.
Analytics tools may collect anonymised information such as pages visited, time spent on the site, device type, and general location data.
Cookies may be disabled through your browser settings if preferred.
Third-Party Services
Some personal information may be handled by trusted third-party service providers where necessary for business operations. This may include:
- Website hosting providers
- Booking systems
- Payment processors
- Email service providers
- Analytics services
These services are used only where necessary and are expected to manage information in accordance with applicable privacy standards.
Data Storage and Security
Personal information is stored digitally and reasonable steps are taken to protect it from misuse, loss, unauthorised access, modification, or disclosure.
While reasonable efforts are made to protect personal information, no method of electronic storage or transmission can be guaranteed to be completely secure.
Access, Correction, and Deletion
You may request access to, correction of, or deletion of your personal information at any time by contacting RADA Health directly.
Privacy-related enquiries or concerns may also be directed through the contact details provided on this website.
Australian Consumer Law
RADA Health operates in accordance with Australian Consumer Law.
Services are described as accurately as possible, however no guarantees are made regarding outcomes and results may vary from person to person.
Services offered by RADA Health are not represented as a substitute for medical, psychological, or psychiatric care, nor as a cure or treatment for medical or mental health conditions.
Pricing, session lengths, and cancellation terms are communicated clearly. Questions or concerns are welcomed and may be discussed directly prior to booking.
Changes to This Policy
This Privacy Policy may be updated from time to time to reflect changes in business practices, website functionality, or legal requirements.
The most current version will always be available on this website.
Business Information
Business Name: RADA Health
Location: Australia
Website: rada.health
Clients may contact RADA Health via the website contact form, email, or phone.
An Australian Business Number (ABN) may be provided where required for invoicing or commercial purposes.